Privacy Policy

1. Data Controller

Multicast Games Limited is the data controller responsible for your personal data.

2. What Data We Collect

We may collect the following categories of data:

Identifiers

• Device ID
• Advertising ID (IDFA/GAID)
• IP address
• User account ID (if you create or link an account)

Usage Data

• Game progress
• Interactions with the app
• Session duration

Technical Data

• Device type
• Operating system
• App version

Purchase Data

In-app purchases are processed by third-party app stores (such as Apple App Store and Google Play). We do not collect or store payment card numbers, bank account details, or other payment credentials.

We may store the following purchase-related information on our servers:

• Product ID and purchase type (one-time purchase, subscription, etc.)
• Transaction or receipt ID provided by the app store
• Purchase date and time
• Subscription status (active, expired, cancelled) and renewal information
• Link to your user account or device/user identifier (to verify entitlements and restore purchases)

This data is stored on our own servers and/or with our hosting providers acting on our behalf.

3. How We Use Data

We process your data to:

• Provide and operate the game
• Verify, deliver, and restore in-app purchases and subscriptions
• Provide customer support related to purchases
• Improve gameplay and performance
• Show advertisements
• Analyze usage and prevent fraud
• Prevent unauthorized access to purchased content and detect fraudulent transactions

4. Legal Basis (EEA Users)

We rely on the following legal bases:

• Contract – to provide the game and to deliver purchased content and subscriptions
• Legitimate interests – to improve and secure our services, including fraud prevention and purchase verification
• Consent – for personalized advertising (where required)

5. Sharing of Data

We may share your data with third-party service providers, including:

• Analytics providers
• Advertising networks
• Cloud services
• Hosting and infrastructure providers that store data on our servers
• App store platforms (Apple, Google) for purchase validation, where applicable

These providers process data on our behalf or as independent controllers.

We do not sell your purchase data to third parties.

6. International Transfers

Your data may be transferred to countries outside your country of residence. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

7. Data Retention

We retain your data only as long as necessary to:

• Provide the service
• Comply with legal obligations

Purchase-related data is retained for as long as needed to verify entitlements, restore purchases, manage subscriptions, and comply with applicable legal, tax, or accounting requirements. When purchase data is no longer required for these purposes, it is deleted or anonymized, unless a longer retention period is required by law.

8. Your Rights (EEA Users)

You have the right to:

• Access your data
• Request deletion of your data
• Correct inaccurate data
• Withdraw consent at any time

You may request deletion of your personal data, including purchase records linked to your account, subject to legal obligations that may require us to retain certain transaction records (for example, for tax or fraud prevention purposes).

To exercise your rights, contact: [email protected]

9. Children

Our services are not intended for users under the age of 16.

10. Changes

We may update this Privacy Policy from time to time. We will notify users by updating the date above.